Framework Agency Agreement

1. Capitalized terms used in this Framework Agency Agreement (the "Framework Agreement") — including, in particular, Website, Event Organizer, Event, Ticket, Ticket price, Handling fee, and System usage fee — have the meaning defined in the Service Provider's General Terms and Conditions (the "Terms"), as amended from time to time.
2. For the purposes of this Framework Agreement, the Event Organizer is referred to as the "Principal," and the Service Provider (oneticket.hu Kft.) is referred to as the "Agent," given that the parties' legal relationship is a mandate relationship (megbízási jogviszony) under Sections 6:272–6:280 of Act V of 2013 on the Civil Code (the "Civil Code").
3. This Framework Agreement forms an inseparable part of the Terms, as Annex 1 thereto. Should any discrepancy arise between this Framework Agreement and the Terms, this Framework Agreement governs matters relating to the staging of the Event, ticket sales, and the parties' settlement relationship; the Terms govern all other matters.

1. This Framework Agreement comes into existence and takes effect simultaneously with the Principal's acceptance of the Terms — in particular, by providing the required information and selecting the relevant checkbox during partner registration on the Website, or when creating a partner account — without any further, separate act of signature by the parties.
2. The parties record that a Framework Agreement concluded electronically under this clause qualifies as a written contract, and has the same legal effect as if the parties had signed it on paper, by hand.
3. If the Principal wishes to obtain a certified copy of the Framework Agreement bearing a handwritten signature — and, for a business entity, where applicable, a company stamp — it may indicate this to the Agent at [email protected]. In this case, the Principal prints the printable-format Framework Agreement published on the Website, fills in its own details, signs it (and stamps it, if applicable), and sends the signed copy, scanned, either electronically ([email protected]) or by post (oneticket.hu Kft., 1143 Budapest, Francia út 41. 4/7, Hungary) to the Agent. The Agent will promptly sign the copy it receives and return it to the Principal in the format requested.
4. A handwritten signature under this clause is not a condition for this Framework Agreement to take effect; it applies only as an additional option, where expressly requested by either party.

1. As of 1 July 2026, the Service Provider only enters into, or maintains, a relationship of the kind governed by this Framework Agreement with an Event Organizer that holds a valid, active invoicing program connected to the NAV Online Invoice system. The invoicing programs accepted at the time this Framework Agreement is concluded are Billingo (billingo.hu) and Számlázz.hu (szamlazz.hu).
2. The purpose of the above condition is to ensure that invoices issued by the Principal are prepared in electronic form, automatically reported to the Hungarian tax authority (NAV), and compliant with applicable law at all times — thereby reducing legal risk for both the Principal and the Service Provider.
3. The Principal must provide, on the Website's partner interface, the identification data required to access the chosen invoicing program (an API key or receipt block identifier), in accordance with the guides provided by the Service Provider for this purpose (Billingo Settings, Számlázz.hu Settings).
4. If, during the term of this Framework Agreement, the Principal ceases to satisfy the condition set out in this clause — in particular, if it cancels its invoicing program subscription, or its NAV Online Invoice connection becomes invalid — it must notify the Service Provider of this in writing promptly, and no later than within 2 business days.
5. Where the condition set out in this clause is persistently unmet, the Service Provider is entitled to suspend the service provided to the Principal until the deficiency is remedied, or — if the Principal fails to remedy the deficiency within at least 8 days of the Service Provider's request, as specified therein — to terminate this Framework Agreement with immediate effect with respect to the Principal.

1. The parties agree that the Service Provider will provide the Principal with an online ticketing interface on the Website it operates, the purpose of which is to enable Buyers paying by card or another payment method available on the Website to purchase Tickets for Events uploaded by the Principal.
2. The Service Provider does not participate in organizing or staging Events; in this respect, the parties' rights and obligations — in particular, liability for the content and staging of the Event — are governed by the Terms, primarily its chapters "OneTicket's Service" and "Provisions Relating to Events," which the parties also accept as part of this Framework Agreement.
3. The Service Provider is entitled to assign a unique QR code to Tickets in connection with online ticketing.
4. Where the parties agree separately in writing, the Service Provider may make QR-code scanning equipment available to the Principal for a rental fee. The Principal bears full financial liability for any damage arising from improper use, damage to, or loss of the equipment.

1. The parties enter into this Framework Agreement for an indefinite term.
2. The parties must cooperate with each other, and inform each other of all circumstances relevant to the performance of this Framework Agreement. The Service Provider will carry out the tasks entrusted to it with the diligence expected under the circumstances, and to the best of its professional ability, always having regard to the Principal's interests; the Service Provider is not liable for damages arising from incorrect or incomplete information provided by the Principal, which the Principal bears in full.
3. The Principal is entitled to request information regarding the Service Provider's performance.
4. The Service Provider processes personal data obtained in the course of this relationship in accordance with its Privacy Notice, as in effect from time to time. By accepting this Framework Agreement, the Principal confirms that it has reviewed the Privacy Notice.
5. The parties — aware of their criminal and civil liability — undertake to keep confidential any business and banking secrets that come to their knowledge during this relationship, and not to disclose them to any unauthorized third party. The parties must also enforce this obligation among their employees and contributors.
6. The parties are mutually entitled to cite the fact of having entered into this Framework Agreement as a reference.
7. At the Service Provider's request, the Principal will set aside up to 3 Tickets for the Service Provider, free of charge, as complimentary staff tickets.

Handling of amounts collected

1. The Service Provider collects the purchase price of Tickets sold on the Website on behalf of the Principal, holding it separately in its own bank account subject to a duty to account, and keeps separate accounting records of it.
2. The fee payable to the Service Provider under the "System usage fee" clause of this chapter, in respect of the Ticket purchase price, is deducted from the amount collected; the amount paid out to the Principal is, in every case, net of the System usage fee.

Manual payout (default)

1. Upon this Framework Agreement taking effect, and until it acquires eligibility under the "Automatic (self-initiated) payout" clause below, the Principal is, by default, subject to manual payout.
2. Under manual payout, the Principal sends an email naming the completed Event to the Service Provider's address [email protected], together with, or referencing, the invoice issued through the Principal's own invoicing program.
3. The Service Provider pays out the amount net of the System usage fee within 3 business days of receiving the email and the associated invoice referred to in the previous clause, to the bank account number provided by the Principal.

Automatic (self-initiated) payout

1. The Service Provider is entitled, at its own discretion and based on the reliability demonstrated by the Principal in the course of the parties' cooperation, to grant the Principal automatic, self-initiated payout eligibility.
2. A Principal eligible for automatic payout may, at any time and on its own initiative, request payout of the collected amount, net of the System usage fee, on the Website's partner interface, to the bank account number the Principal has recorded on the partner interface, based on an invoice issued through the Principal's own invoicing program.
3. The Service Provider is entitled to revoke the Principal's automatic payout eligibility — in the event of repeated or serious breach of contract by the Principal — and to return the Principal to manual payout.

System usage fee

1. The Service Provider publishes the amount of the System usage fee on the Website, on the Pricing page, as in effect from time to time, under a tiered structure based on the Ticket price. Publication of the System usage fee amount on the Website forms part of this Framework Agreement; any change to it does not affect the other provisions of this Framework Agreement.
2. Detailed rules relating to the System usage fee — including, in particular, its legal nature and its exclusion from any refund — are set out in the Terms' "Fees" chapter, which the parties also accept as part of this Framework Agreement.
3. The Principal is entitled to raise an objection to a settlement statement sent by the Service Provider within 5 days of receiving it; after this deadline has passed without objection, the settlement statement is deemed accepted.

VAT declaration for a sole-proprietor Principal

1. A sole-proprietor Principal confirms that, at the time of accepting this Framework Agreement, it declares its VAT status under Act CXXVII of 2007 on Value Added Tax during partner registration. Should the Principal's VAT status change during the term of this relationship, it must notify the Service Provider in writing promptly, and no later than within 2 business days.

1. The Principal is solely responsible for uploading to the Website, and continuously keeping up to date, all data relating to the Event — including, in particular, the program, date, venue, description, price, and related images — as well as for the truthfulness, accuracy, and lawfulness of this data; the Service Provider has no obligation to verify or keep this data up to date.
2. Assessing refund requests submitted by Buyers — including in cases unrelated to the cancellation of the Event — is the sole right and responsibility of the Principal. The Service Provider is only entitled to assist with refunding the Ticket price or handling fee as a technical and administrative intermediary, acting solely on the Principal's express written instruction or mandate; it does not make an independent decision on any refund.
3. Regardless of its content (acceptance, partial acceptance, or rejection), the Principal must notify the Service Provider in writing of its decision on a Buyer's refund request promptly, and no later than within 2 business days of the decision. In the absence of such notification from the Principal, the Service Provider will not process the refund.
4. Organizing, announcing, staging, modifying, postponing, or cancelling the Event, and all decisions relating thereto — in line with the relevant provisions of the Terms — are the sole right and responsibility of the Principal.
5. The Service Provider has no legal authority, nor any technical or business means, to assess, examine, or guarantee, in advance, the Principal's business reliability, solvency, or the likelihood that the Event will actually take place.
6. Accordingly, the Service Provider does not assume, and is not liable for, any payment or other obligation asserted against the Principal by the payment service provider (currently: Barion Payment Zrt.) in connection with the Event — even where asserted retroactively — including, in particular, any chargeback, reserve requirement, suspension of payout, fine, or other financial claim.
7. If the Event is cancelled or otherwise fails to take place for any reason, or the Principal is obliged to make a refund to Buyers in connection with the Event, and the Service Provider has already transferred the collected amounts, in whole or in part, to the Principal, the Principal must repay these amounts to the Service Provider upon the Service Provider's written request, within the deadline specified therein, which shall be no less than 8 calendar days.
8. The Principal must promptly and fully satisfy any claim, demand, or measure asserted by the payment service provider (Barion) in connection with the Event — even after the Event has taken place.
9. If the Principal fails to fulfil its obligations under the above clauses despite a request to do so, the Service Provider is entitled to enforce the claim directly against the Principal through civil proceedings, and is entitled to terminate this Framework Agreement against the Principal with immediate effect, in accordance with the extraordinary termination rules under Chapter 9.

1. The Service Provider is liable only for the proper functioning of the online ticketing service it provides, to the extent and under the conditions set out in the Terms' "Liability" chapter.
2. The Principal bears sole responsibility for organizing and staging the Event, and for the truthfulness, accuracy, and lawfulness of all data, text, images, and other content published on the Website — whether relating to the Event or to the Principal's other activities.
3. Where the Principal's breach of contract, unlawful conduct, or omission, or the cancellation or modification of the Event, causes a third party — in particular, a Buyer — loss, cost, or other detriment, the Principal alone is liable for it.
4. By accepting this Framework Agreement, the Principal undertakes to promptly and fully indemnify the Service Provider against any claim, demand, damages, cost, fine, or other adverse legal consequence incurred by the Service Provider for the reasons described above — including where the Service Provider, in order to protect its reputation and customer relationships with Buyers, provides a Buyer with any compensation, refund, or other benefit to mitigate detriment arising from the Principal's default.
5. In the case described in the preceding clause, the Service Provider is entitled to recover in full from the Principal the amount it paid to the Buyer, together with any verified costs incurred in connection therewith.
6. The provisions of this chapter do not affect or limit the limitations of liability afforded to the Service Provider against the Buyer under the Terms.

1. This Framework Agreement does not obligate the Principal to continuously or regularly publish Events on the Website. The Principal may, at any time, without any separate notice or prior warning, decide not to upload a new Event, or simply not to use the Website's services; this fact alone does not constitute termination of this Framework Agreement, and does not create any obligation or sanction for the Principal.
2. For the purpose of formally ending the parties' legal relationship, either party is entitled to terminate this Framework Agreement without justification, in writing, with immediate effect. Exercising this right of termination does not require any notice period.
3. The parties are also entitled to terminate this Framework Agreement, in writing, with immediate effect and stating the reason, in the event of the other party's serious breach of contract, provided the breaching party fails to remedy the breach within a cure period of at least 8 days specified in the request. A serious breach of contract includes, in particular, a persistent failure to meet the condition under Chapter 3, and non-performance, despite a request, of the repayment or indemnification obligation under Chapter 7.
4. Termination — regardless of its grounds or of which party terminates — does not affect the performance of payment, settlement, indemnification, and confidentiality obligations that arose before the termination was communicated. The obligations set out in Chapters 6–8 — including, in particular, settlement and repayment obligations relating to previously uploaded Events — remain unchanged in force after this Framework Agreement ends, until they are performed.
5. Sections 6:278(2)–(3) of the Civil Code govern any damages liability arising from termination.

1. Matters not regulated by this Framework Agreement are governed by the Civil Code, other applicable provisions of Hungarian law, and the Service Provider's Terms and Privacy Notice, each as in effect from time to time.
2. The parties will primarily attempt to resolve any dispute between them amicably. Failing this, the Hungarian court with jurisdiction and competence has authority to hear the dispute.
3. If any provision of this Framework Agreement is found to be invalid or unenforceable, this does not affect the validity of the remaining provisions of this Framework Agreement; where possible, the parties will replace the invalid provision with one that most closely matches the original contractual purpose.
4. This Framework Agreement is concluded by the Principal's acceptance under Chapter 2, in 1 original electronic copy. Where the Principal so requests under Chapter 2, it is entitled to have 2 identical paper copies prepared, one of which belongs to the Agent and one to the Principal.
5. The version of this Framework Agreement published on the Website, in its current wording, is valid and effective from 1 August 2026. The Service Provider is entitled to unilaterally amend this Framework Agreement in accordance with the rules set out in the Terms; the amendment takes effect upon publication on the Website.

1. If the Principal is not yet a registered user of the Website, the first step in establishing the relationship under this Framework Agreement is registration, which can be completed at oneticket.hu/users/new.
2. Following registration, the Principal accepts this Framework Agreement either by completing and submitting the form below, or by sending a signed copy (under Chapter 2); in both cases, the Service Provider's primary contact address is [email protected].
3. If the Principal sends a signed paper copy, it must be sent to the Service Provider's following postal address: oneticket.hu Kft., 1143 Budapest, Francia út 41. 4/7, Hungary.